Refund Policy
Last updated: October 23rd 2025
Thank you for purchasing [App Name], operated by [Company Name] (“we,” “our,” or “us”).
We want you to be completely satisfied with your purchase. This Refund Policy explains when and how refunds may be issued.
1. Digital Products
All purchases for downloadable or digital products (such as app access, templates, or premium features) are considered final once the product has been delivered, downloaded, or accessed.
However, we understand that sometimes things don’t work out as expected.
If you experience an issue with your purchase, please contact us within 30 days of your order, and we’ll do our best to resolve it.
2. Eligibility for a Refund
You may be eligible for a full refund if:
You made a duplicate purchase by mistake.
You were charged incorrectly.
You did not receive access to the product after payment.
You request a refund within the 30-day money-back guarantee period (if applicable).
Refunds will not be granted for:
Change of mind after download or access.
Inability to use the product due to technical limitations on your end (e.g. unsupported device or software).
Custom work, setup services, or one-off design fees.
3. Subscriptions (if applicable)
If your purchase includes a subscription or recurring payment, you can cancel at any time.
Access will remain active until the end of your current billing period. No partial refunds are issued for unused time.
4. How to Request a Refund
To request a refund, please contact our support team at [support@[yourdomain].com] with your order details and the reason for your request.
If approved, refunds will be processed to your original payment method within 5–10 business days.
5. Contact Us
If you have any questions about this policy or need help with your order, please contact us at:
Email: [support@[yourdomain].com]
Address: [Company Address]
